Safe Helpline is a completely anonymous, confidential, 24/7, specialized service—providing help and information anytime, anywhere. A Safe Helpline user can access one-on-one support, peer-to-peer support, information, resources and self-care exercises 24/7 to aid in their recovery. Since 2011, Safe Helpline has provided support and resources to thousands of members of the DoD community.
Safe Helpline is available worldwide and is operated by RAINN, the nation’s largest anti-sexual violence organization, through a contract with the DoD Sexual Assault Prevention and Response Program Office (DoD SAPRO). Safe Helpline works closely with DoD SAPRO, each of the Military Department SAPR offices and the installation-based SAPR programs to ensure that all Safe Helpline users receive the information, support and care they need at every stage of their healing process. To ensure the anonymity of Safe Helpline services, no personally identifiable information about a user will be shared with the DoD or the visitor’s chain of command. To learn more, visit the Terms of Service.
Safe Helpline staff receive highly specialized training on topics including the neurobiology of trauma, working with survivors in the military and the unique needs of male survivors. They are available to listen to a visitor’s needs and concerns, discuss long- and short-term safety planning, provide information about specialized resources and, when they are ready, connect the visitor with local resources such as a Sexual Assault Response Coordinator (SARC) or Sexual Assault Prevention & Response (SAPR) Victim Advocate (VA).